We connect the disconnected.
We help your people, processes and technology work better together. We learn where work gets stuck, connect what works, and build custom software or products when something is missing. Our team stays on to support the solution.
Real people behind the work, with AI supporting the workflow where it helps. Meet the team
What disconnected looks like, and what we do about it.
Across every kind of organization we work with, the pattern is the same: the tools were bought one at a time, they do not talk to each other, and someone on staff spends part of every day making up the difference. Fixing that is the job we take on.
- The symptom
Your tools and data do not talk to each other.
What we doIntegrations, data migrations and connected workflows.
See how - The symptom
Your staff bridge the gaps by hand.
What we doCustom software and automation for the work your tools do not cover.
See how - The symptom
Leadership cannot get a straight answer from the data.
What we doReporting, dashboards and data you can actually use.
See how - The symptom
Your website limits what you can do.
What we doWebsite development, optimization and connections to the systems behind it.
See how - The symptom
Technical costs and decisions are hard to judge.
What we doAudits, scope reviews, roadmaps and plain-language guidance.
See how - The symptom
The project ends and the improvements stop.
What we doOngoing management, support and development.
See how
We connect existing systems and build software or products for the gaps, helping your website, operations, data and people work together more clearly.
We ask before we build.
We learn how people work, what the process needs, and which tools and products fit. First we find where work gets stuck, then we decide what could help.
What are your people trying to get done?
Where does work get stuck between people or teams?
Which tools and products fit, and where are the gaps?
We improve how work moves before recommending more tools or capacity.
Every specialist you need, without hiring each one.
Running your technology takes a designer, a developer, someone who understands your data, and someone who answers when something breaks. That is more than one person can carry, and more than any single tool can own.
Off-the-shelf tools get you most of the way there and leave the rest to you, after hours. One person can keep up until your work grows. With us, you get a lead who knows your business and specialists for each part of the work. They use AI throughout the workflow where it helps, and stay responsible for the decisions and result.
As your needs grow, the team grows with you.
Your lead
A lead who knows your goals and history, with the rest of the team behind them.
Specialists, as the work needs them
- Design
- Web engineering
- Integrations and data
- AI and automation
- Social media
AI support across the workflow
- Watch the support queue
- Sort and route requests
- Draft and document
- Run repetitive steps
People lead the work. We use AI where it helps, and our team remains accountable for the decisions and results.
For the moments a tool or one person cannot cover.
A tool is cheap until you need something it does not do. One person is simple until they are busy. A team with human-monitored AI behind it keeps going in both cases.
When the tool only does 80 percent
Off-the-shelf software gets you most of the way, then leaves the rest to you, usually after hours. We finish it: connect it properly, fill the gap, or build you a tool of your own.
When the work outgrows one person
One person has one calendar. When your volume doubles, something waits. Your lead brings in the specialists the job needs, and AI agents absorb the repetitive load, so growth never queues behind a single inbox.
When something breaks at the wrong time
A real person replies within 24 to 48 business hours. AI agents watch the queue around the clock, emergencies jump the line, and one team is accountable, so you are never passed between vendors.
That is the difference: not what it costs, but how far it can take you.
Connected by design.
We connect the systems you use, build custom software and products for the gaps, and support the work after launch.
CRM & Software Integrations
Connect your CRM, payments and the tools you already use so leads, payments and reports flow without retyping.
Learn more
AI Automation & AI Agents
Our team uses AI to support intake, follow-up, drafts and reports, guiding the workflow and owning the result.
Learn moreAI Consulting & Training
Pick the first workflow worth automating, train your team, and build it.
Learn moreWebsite Design & Development
Websites, web apps and custom software products built around your work and connected to the systems you use.
Learn moreWebsite Redesign & UX Design
Redesigns and interfaces that turn visitors into customers.
Learn moreSocial Media Management
Posts and graphics in your voice, connected to what they bring in.
Learn moreBuilt for growing companies in any industry with enough operational complexity to feel it, no in-house technical team to fix it, and a rising cost from tools that do not connect. From contractors and local brands to ministries, nonprofits and schools.
What happens when you send a request.
A person on our team replies within 24 to 48 business hours (Monday to Friday, 8am to 5pm Eastern). Our team uses AI to monitor the support queue so nothing sits unseen, and handles emergencies as quickly as possible.
Logged the moment it arrives
Our team uses AI to log and sort requests as they arrive, so the right person can follow up.
Emergencies jump the line
If something is broken or urgent, it goes to the front and is handled as quickly as possible.
A person replies
Someone on our team gets back to you within 24 to 48 business hours (Monday to Friday, 8am to 5pm Eastern).
The right specialist does the work
Your lead brings in whoever the job needs: design, engineering, data, or automation.
You can see what happened
Work, hours and updates show up in your client portal, so you are never left wondering.
We don't build it and disappear.
Most clients start with one project and stay on as their needs grow. The same people who built it keep running it, so you never have to explain your setup to someone new.
- 01 · Start
A defined project
A new site, an integration, or an automation, scoped and quoted up front.
- 02 · Keep going
Prepaid hours
A block of hours you draw on as needs come up. The simplest way to keep working with us.
- 03 · Settle in
A monthly partnership
A set amount of time every month, with ongoing care, monitoring and improvements.
- 04 · Scale
An embedded team
A dedicated team working alongside yours, with the fastest response.
- We charge for what we do, not what we think we will do.
- We pay for our own mistakes.
Real results, not promises.
Now generating 2+ qualified leads per week.
Automated photo delivery for a national portrait photographer.
Operations automation across disconnected tools.
Atlanta Concrete
Consolidated 500+ pages into a focused 30-page site. Now generating 2+ qualified leads per week.
View case study
Africa Inland Mission
Helping teams at Africa Inland Mission put AI to work where it genuinely helps. The communications team has already taken hours of repetitive work off its plate.
View case study
Childcare Worldwide
Wired Facebook leads straight into a legacy CRM. 200 hours and $10k saved every year.
View case studyYou work with people, not a ticket queue.
Every organization we work with has real people who know its business. Here are some of the people you will work with.
- Ryan NicholsFounder & CEOSolutions architect. Leads strategy, AI and automation.
- Erin Vander PolCOORuns delivery, process, and the people side of every project.
- Matthew WallaceCTOOwns architecture, integrations, and security standards.
- Amanda HaleSocial Media ManagerRuns social for our clients and for us, in words real people read.
Software products built around real work
Pic Time Assist
A workflow tool for photographers using Pic Time, built to streamline gallery setup, client delivery, and shoot-day admin.
Testimonials
What our clients say
I pushed Jet Black to the limits and they killed it. They truly came up with some amazing solutions to very complex problems I was having. And they did it all with a lot of humor, fun and smiles on their faces, which was the best part. I couldn't recommend them more!
I worked with Jet Black Solutions to develop my company's brand, logo, and website and I couldn't be more pleased! They worked with me to define my brand and develop a logo that fit my needs. The team created beautiful artwork so quickly and incorporated all of my feedback. Once that was done, they turned around my website in no time and continue to make adjustments as things change. Working with Jet Black was probably one of the best decisions I made when starting my company.
Working with Jet Black Solutions was a great experience. They helped make our brand launch feel smooth and well thought out, and we appreciated how responsive, creative, and easy they were to work with throughout the process.
I contacted Jet Black Solutions to help me with an API connection for my CRM. The team was very communicative and walked me through step-by-step the portions I needed to do (even for someone who doesn't 'speak developer'). They did the work quickly and with excellence. The solution they implemented is going to save me SO many hours of manual work. I highly recommend Jet Black Solutions to anyone who needs honest and high-quality developer support.
I just had time to look at the new site you built. It looks amazing. Your attention to detail for the explanation is perfect. I didn't even tell you where to put everything, you just knew. It's so perfect.
We've worked with several agencies over the years, and Jet Black Solutions stands out because they actually understand both the technical and business side of our projects. They don't just build what you ask for, they recommend better solutions.
Communication has been outstanding from day one. We always know where projects stand, timelines are clear, and their team follows through on every commitment. It's refreshing to work with a partner that's this organized.
Jet Black Solutions has become our trusted technology partner. Whether it's website development, integrations, automation, or ongoing support, we know we can rely on them to keep everything running smoothly while helping us grow.
Straight answers to common questions
Is an agency better than hiring a freelancer?
It depends on the work. For one small, well-defined project, a good freelancer can be the right call. When the work spans your website, integrations and automation, and has to keep running, a team covers more skills, keeps going when someone is out, and can take on more as you grow.
Can AI tools replace an agency?
AI can help with defined tasks. At Jet Black, people lead the work, decide where AI fits, and stand behind the result. If you need one narrow task, a tool may be enough. We help when the work needs diagnosis, coordination, custom software or ongoing support.
How do you use AI safely?
Our people decide where AI fits, build it into the workflow, and remain accountable for what reaches you. We use AI for defined tasks such as organizing requests, preparing drafts and handling repetitive steps. We also help identify what should remain with a person.
How quickly do you respond?
A person on our team replies within 24 to 48 business hours (Monday to Friday, 8am to 5pm Eastern). Our team uses AI to monitor the support queue so nothing sits unseen, and handles emergencies as quickly as possible.
Do I own my website, data and accounts?
Yes. You should be able to see, understand and walk away with everything we build for you. We document what we build, keep your data exportable, and avoid proprietary lock-in, so you keep full access to every system we deliver.
Do you only build websites?
No. We build custom software and digital products, connect the systems you use, and provide AI automation, AI consulting, website design and development, social media, and ongoing support.
Where are you based?
We are headquartered in Newnan, Georgia, and our whole team is in the United States. We work with growing companies across Georgia and the rest of the country, from contractors and home service firms to restaurants, e-commerce brands, nonprofits and schools.
What kinds of companies do you work with?
Growing companies in any industry. Our case studies include a concrete contractor, flooring and cleaning companies, a commercial builder, a restaurant, a fitness studio, a wedding planner, a portrait photographer, a lifestyle brand, a media company, a mission organization, and nonprofits and schools. Most clients have outgrown one-person help but do not need a full in-house tech team.
Two ways to work with us.
Start a project
You have a product idea or need custom software, a website, an integration, or automation. Let's scope it together.
Start a projectOngoing partnership
You want a team that builds and runs your technology with you, month after month.
Let's talk partnership